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Ambassador Spa Hotel

  • AA 3 Star Hotel
  • Discover Yorkshire Coast local members logo
  • Welcome To Yorkshire Member
  • Self-assessed Accessibility Information

Hotel with 34 rooms £64-£154 prpn

WTY MEMBER, AA 3 STAR HOTEL, SCARBOROUGH HOSPITALITY ASSOCIATION., DYCMEMBER

Ambassador Spa Hotel

Ambassador Spa Hotel

Address

Esplanade,
Scarborough,
North Yorkshire,
YO11 2AY

Details

The boutique Ambassador is a unique Victorian hip hotel offering an alluring mix of glamour & contemporary chic. Our chic, upbeat and welcoming hotel boasts unrivalled Sea-Views and we are within easy walking distance of the vibrant town centre & South Bay.

Our contemporary bedrooms offer free Wi-Fi, unlimited use of the leisure club, full Yorkshire breakfast, ramp into the building, lift to all floors & free car parking permit!

Our hip Sea-View Restaurant, Bar Lounge & Terrace await you. We offer a medley of melt-in-your-mouth foods with a wide selection of quaffable drinks.

Unwind in our Indoor Heated Leisure Club. Indulge yourselves in our 40ft heated swimming pool, spa bath & Swedish sauna.

The hip Ambassador Hotel is the ideal venue for weddings, conferencing & events, all framed beautifully by the South Bay views! Our contemporary event suites offer free Wi-Fi, natural daylight, state-of-the-art equipment including data-projector, integrated sound system & intelligent lighting making presentations, launches & entertainment a breeze.

Open all year & open to non-residents.

Children welcomeTelephoneRadioTelevisionTea/coffee making in bedroomsLicenced (table or bar)Packed lunches providedSpecial diets availableLounge for residents' useLaundry/valet serviceNight porterPassenger liftIroning facilitiesConference facilitiesChristmas special programmeTravel agent bookingsSnacks/afternoon teaBaby listening serviceRegular entertainmentGardenTotally non-smokingBuilding of historical interestDisabled facilitiesCentral heatingLaundry facilitiesElectric shaver pointsTelephone (public)Television availableSauna onsiteSwimming pool - indoor onsiteGolf available (onsite or nearby)Restaurant open to non-residentsVisa/Mastercard/Switch acceptedVegetarian diet availableAmerican Express acceptedDesignated smoking areaWiFi or internet accessLeisure club (onsite or nearby)Air conditioningCoach parties welcomedSingle sex groups welcomedEvening mealsHairdryerHigh chairs availableCots availableOn street/public parking

All rates are inclusive of: *Unlimited use of the leisure club *Free high speed internet throughout the hotel *Free south cliff parking permit *Evening entertainment, see website for further information. All our rooms are appointed with: *Goose feather & down duvets *En-suite with 'Feel Good Formula' bathroom products *Welcome refreshment tray *Television *Hairdryer All rooms that have had the 'boutique' touch have superior 'feel good' toiletries. Children welcome from any age.

Reviews

Family with Young Children M Clarke
Northampton, United Kingdom
19 August 2014
Rated as 3 out of 5

“Sadly not tranquil, classy experience promised ”

I clearly stated at booking that I needed a quiet room with sea views I could be comfortable in from early evening as I was alone with my 4 year old daughter and would not be able to go out after 8 and was unable to take advantage of the Spa with her. I was willing to pay approx. £200 p/n for a deluxe suite (room 108) on this basis. I got the views but on my first night the ambiance and tranquillity were destroyed by loud pub-style singing and music from the bar below from 8pm (even my friend on the phone could hear the noise), which didn't stop until 11pm and my daughter could not sleep until then. Then there was a quiz the next night, so loud I could hear the questions from my bed. Even the mornings were spoilt by music from the bar below, but this would not have been an issue but for the night time racket. It was SO disappointing. The views were lovely though and the room was great and most staff were kind but powerless, and the manager failed to resolve the matter. If someone had explained the bar was below 108, I'd simply have chosen another room or hotel.

Rated as 3 out of 5 Rated as 4 out of 5 Rated as 3 out of 5 Rated as 5 out of 5 Rated as 0 out of 5
Report abuse: Contact helpdesk@nvg.net

Address

Esplanade,
Scarborough,
North Yorkshire,
YO11 2AY

Location

Directions

See location of Ambassador Spa Hotel on Google mapsSee location on Google maps

Map reference: TA 044874  Lat: 54.27201 Long: -0.39743

Finding The Ambassador is easy. Coming into Scarborough from any direction follow the signs for the A165 and take any of the roads that lead onto The Esplanade. We're right in the middle overlooking the fantastic Scarborough South Bay.

We're a 10-15 minute walk from the Railway Station - but we recommend you take a taxi, it won't cost you much and who'd want to be lugging those suitcases around when you're on holiday!

Facilities

  • Children welcomeChildren welcome
  • TelephoneTelephone
  • RadioRadio
  • TelevisionTelevision
  • Tea/coffee making in bedroomsTea/coffee making in bedrooms
  • Licenced (table or bar)Licenced (table or bar)
  • Packed lunches providedPacked lunches provided
  • Special diets availableSpecial diets available
  • Lounge for residents' useLounge for residents' use
  • Laundry/valet serviceLaundry/valet service
  • Night porterNight porter
  • Passenger liftPassenger lift
  • Ironing facilitiesIroning facilities
  • Conference facilitiesConference facilities
  • Christmas special programmeChristmas special programme
  • Travel agent bookingsTravel agent bookings
  • Snacks/afternoon teaSnacks/afternoon tea
  • Baby listening serviceBaby listening service
  • Regular entertainmentRegular entertainment
  • GardenGarden
  • Totally non-smokingTotally non-smoking
  • Building of historical interestBuilding of historical interest
  • Disabled facilitiesDisabled facilities
  • Central heatingCentral heating
  • Laundry facilitiesLaundry facilities
  • Electric shaver pointsElectric shaver points
  • Telephone (public)Telephone (public)
  • Television availableTelevision available
  • Sauna onsiteSauna onsite
  • Swimming pool - indoor onsiteSwimming pool - indoor onsite
  • Golf available (onsite or nearby)Golf available (onsite or nearby)
  • Restaurant open to non-residentsRestaurant open to non-residents
  • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
  • Vegetarian diet availableVegetarian diet available
  • American Express acceptedAmerican Express accepted
  • Designated smoking areaDesignated smoking area
  • WiFi or internet accessWiFi or internet access
  • Leisure club (onsite or nearby)Leisure club (onsite or nearby)
  • Air conditioningAir conditioning
  • Coach parties welcomedCoach parties welcomed
  • Single sex groups welcomedSingle sex groups welcomed
  • Evening mealsEvening meals
  • HairdryerHairdryer
  • High chairs availableHigh chairs available
  • Cots availableCots available
  • On street/public parkingOn street/public parking

All rates are inclusive of: *Unlimited use of the leisure club *Free high speed internet throughout the hotel *Free south cliff parking permit *Evening entertainment, see website for further information. All our rooms are appointed with: *Goose feather & down duvets *En-suite with 'Feel Good Formula' bathroom products *Welcome refreshment tray *Television *Hairdryer All rooms that have had the 'boutique' touch have superior 'feel good' toiletries. Children welcome from any age.

Self-Assessed Accessibility Details

Parking

  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • 1:6 ramp access & lift to all floors.

  • Route from the parking area to the entrance:
    • YesHas a ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesOne or more bedrooms
    • YesLounge
    • YesBar
  • YesGood contrast between the floor and wall
  • YesLift equipped with raised floor numbers or braille numbers or letters
  • YesClear surfaces such as glass doors have contrast markings
  • YesGuest information available in large print (14pt and over)

Bedrooms

  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath with shower
    • YesBath
  • YesSeparate shower unit with support handrails available
  • YesBath with support handrails available
  • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
  • YesBedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair

Notes

  • Introduction We aim to cater for the needs of all visitors in our 59 bedroom hotel. The following statement is a summary of our provision. If you have any specific questions please feel free to call us and we will be glad to help. You can contact us via phone (01723 362841) or email. (ask@ambassadorhotelscarborough.co.uk). Pre-Arrival The nearest train station is in Scarborough Town Centre, around 1 mile away by car. Taxis are available at the station. The nearest bus stop is a short walk from the hotel on the Esplanade. The number 4 service runs between St Thomas Street in the town centre and Sea Cliff Road. Our website (www.ambassadorhotelscarborough.co.uk) provides further information regarding the hotel including imagery. We do not permit pets in the Hotel with the exception of assistance dogs. Arrival & Car Parking Facilities There is no car park at the premises however there is ample on street parking, we will provide scratch card parking permits to residential guests. Assistance with luggage is always available to all guests. Main Entrance & Reception The hotel has 2 main entrances, the Reception Entrance is accessed directly from the street on Avenue Victoria. There is a flight of 11 stone steps from the street to the entrance. The entrance to the View Bar and Restaurant is accessed via the terrace on the Esplanade side of the Hotel. There is a slight step on to the front terrace and 10 stone steps from the terrace to the entrance. A further ramped entrance is located at the top end of the terrace and is accessed from the street on the Esplanade. The ramp is a gradient of approximately 1:6.5; assistance is always available to all guests when accessing the hotel. The Hotel reception is on the ground floor, should guests prefer to be seated during check in or check out then this can be carried out in the bar area adjacent the reception. Public Areas - General (Internal) The Reception Lobby has a mix of vinyl tile and carpet; the remaining public areas have carpet. Guest bedrooms are all carpeted. Most of the bathrooms have vinyl flooring, some have carpet. Public Areas - WC The public area toilets have vinyl flooring. Guest bedrooms have separate private amenities. Restaurant Breakfast, Dinner & Sunday Lunches are served in the Restaurant on the ground floor. Breakfast is usually a buffet service however table service is available upon request. Dinner & Sunday Lunch are Table service. Our menus all offer a vegetarian option. Vegan, gluten free and all other diets catered for upon request. Large print menus are available on request as is a larger print version of this accessibility statement. The hotel is non smoking throughout the premises. Upper & Lower Floors The hotel has a lower ground floor and three floors above ground floor level. There are two stair wells to access the upper floors and one stair well to access the lower ground floors. There is a lift to all floors. Bedrooms Most of the bedrooms are located on the upper floors. One bedroom is on the ground floor with 3 steps down to access the room. Three bedrooms are on the lower ground floor, one of these bedrooms has been adapted to accommodate mobility difficulties. The lower ground floor room which has been adapted to accommodate mobility difficulties has several grab rails around the room and a ‘wet-room’ style bathroom. The room has a ‘Zip & Link’ bed and can therefore be used as a Twin or Double room. There is a bath as well as a shower in the bathroom and a lowered wash basin. A chair is available for use in the shower and raised toilet seats are also available. Our single rooms all have shower cubicles, all other rooms have shower over bath. Televisions all have remote controls and teletext/subtitles. We understand that all individual’s requirements vary and we welcome your feedback to help us continuously improve. If you have any comments please phone 01723 362841 or email feedback@ambassadorhotelscarborough.co.uk.

Entrance

  • YesSteps to the main entrance
    • approx. 10 steps.
      Number of steps to entrance
    • YesHandrail by steps
  • YesRamp to entrance
    • YesHandrail by ramp
  • YesEntrance well lit

Dining

  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan

General

  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities