Guestlink
How Guestlink Works
Guestlink is the UK's fastest growing accommodation web booking and
management system, processing in excess of £20 million in
2009.
Guestlink allows you to manage your information, availability, and
much more through and easy-to-use pieces of software designed and
developed using feedback from accommodation providers like you. At
the touch of a button, your information can be updated across a
wide variety of distribution channels including our network of
Tourist Information Centres, local and regional tourism websites,
your own website and national sites such as http://www.visitbritain.com/ and
www.roomcheck.co.uk.
Updating Availability
An easy to use grid lets you update your availability. A single
update allows your property to be available for booking in TICs, on
local and national websites, kiosks and with Guestlink+ web
booking, on your own website. At the same time as updating
availability you can update your prices, minimum stay and other
options
Setting Prices
Guestlink has a variety of pricing options which means it is easy
to set a single price for the whole year, but you can also set
different prices for the seasons and for weekends and mid week.
Options allow you to reduce your prices for longer stays, set short
breaks (self-catering), have special prices for children, single
occupancy and extra people. The pricing options vary according to
the type of property and the pricing basis you choose.
Getting Bookings
Guestlink notifies you by fax and/or email of a booking and the
full details including the credit card details can be retrieved
through Guestlink. Two modes of booking are supported: with
indicated availability you confirm the booking reservation with the
customer or TIC; with allocated availability the booking is
confirmed automatically. You can easily switch between using
indicated and allocated availability for some or all of your rooms,
units, beds or pitches.
Reporting
Guestlink has a unique KPI (key perfomamce indicator) system which
allows you to monitor your performance and compare your advertising
channels. Tables and graphs show monthly comparison of bookings and
referrals.
Guestlink offer a Helpdesk 7 days a week and they can be conatcted
by Telephone: 0845 166 2217 or Email: helpdesk@guestlink.co.uk also
help can be given by the Tourism Bureau Team 01723 383636.