Awards for The Black Swan Hotel

Discover Yorkshire Coast members logo

Membership of Discover Yorkshire Coast.

Additional information on this classification scheme is available here.

AA 3 Rosettes

Rosettes are awarded annually to AA inspected restaurants for the quality of their food. Most star-rated hotels have their own restaurants and we also inspect these. Not all restaurants receive an AA award, but will generally serve enjoyable food of a reasonable standard.

Additional information on this classification scheme is available here.

Deliciouslyorkshire Member

Members are committed to fantastic food and drink from Yorkshire and Humber. As a producer member, all products made have undergone a reasonable value-adding process. Products manufactured/produced/grown/raised/baked/caught (NB all primary produce, meat or vegetables) have all spent at least 50% of its life or a minimum of 6 months on our land in the region. Retailer and hospitality members must demonstrate a policy of local sourcing where and when products are available within the Yorkshire & Humber region.

Additional information on this classification scheme is available here.

York Tourism Awards Winner

The York Tourism Awards both acknowledges and rewards the successful endeavours of tourism businesses in York. To be a winner or a finalist is a recognition of excellence within the industry.

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • The surface of the car park and pathway leading to entrance:
    • Yesis solid
  • YesDrop-off point for guests outside entrance

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
  • YesGood contrast between the floor and walls
  • YesContrast markings on clear surfaces such as glass doors
  • YesBaby changing facilities
  • YesVisitor information available in large print (14pt and over)

General

  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesEffective lighting for visually impaired visitors
  • YesGood colour/tonal contrast for visually impaired visitors
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesDisplays at suitable height for wheelchair users / children
  • YesAudible alarm system

Entrance

  • YesEntrance is well lit

Food

  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Restaurant / cafe provide meals for visitors with special dietary requirements:
    • YesSugar free (diabetic)
    • YesGluten free (coeliacs)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan
  • YesSeating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair
  • YesHigh chairs for children
  • YesChildren's menu